PRIVACY POLICY

Privacy Policy

Effective Date: [Insert Date]

Introduction

Welcome to Grayson Restoration (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with us online or offline.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information You Provide

When you:

• Fill out a contact form
• Request a quote or emergency service
• Call or email us
• Schedule an appointment

We may collect:

• Full name
• Phone number
• Email address
• Property address
• Insurance details (if applicable)
• Any additional information you provide

2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website

This information helps us improve website performance and user experience.

How We Use Your Information

We may use your information to:

• Respond to inquiries and service requests
• Provide fire, water, storm, or property damage restoration services
• Schedule inspections or emergency response
• Communicate regarding ongoing projects
• Process billing and insurance coordination
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information.

Sharing of Information

We may share your information with:

• Insurance providers (when necessary for claims)
• Subcontractors or service partners assisting with restoration work
• Payment processors
• Government authorities when required by law

All third parties are required to safeguard your information.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You may disable cookies in your browser settings, though some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission is 100% secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain records
• Comply with legal requirements

Your Privacy Rights

Depending on your state or country of residence, you may have rights to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Grayson Restoration
[Business Address]
Phone: [Phone Number]
Email: [Email Address]
Website: [Website URL]